Cookies Policy

The use of cookies

Like many other websites, we use "cookies" to help us gather and store information about visitors to our websites.

A cookie is a small file which asks your browser for permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We do not use persistent cookies, i.e. those that are pushed out to a users machine and stored. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

How you can block or remove your cookies?

You have the ability to change the settings on your internet browser to accept all cookies, to notify you when a cookie is set, or not to receive cookies at any time, although this may mean that some services on our sites cannot then be provided to you.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.

For help in deleting our cookies please refer to the relevant link below and for further information about cookies and how to disable them please go to: www.aboutcookies.org

Google Chrome:
https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies

Microsoft Internet Explorer:
http://support.microsoft.com/kb/196955

Firefox:
http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies

Safari:
http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html

Opera:
http://www.opera.com/browser/tutorials/security/privacy/

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site and you will prevent us from obtaining valuable analytics information that helps

Our Customer Portal

Login or register to our Customer Portal today, this will allow you to do the following online:

  • Make a repayment
  • Apply for deferment
  • View your balance
  • View your transactions
  • Update your contact details