This site uses cookies. By continuing to browse this site you are agreeing to our use of cookies. find out more here X
Close

17/09/2015

Amending standing order amounts

Following a change in the interest rate for mortgage-style student loans from 1 September 2015, Erudio customers are reminded they may need to amend their standing order amounts.

On 1 September 2015 the interest rate applicable to Erudio Student Loans reduced from 2.5% to 0.9% (rate applicable to 31 August 2016). As part of this change, we are writing to customers to inform them of their new repayment amount.

For customers who pay via Direct Debit, no action is required as repayment amounts will be updated automatically. However, for customers paying by standing order it is important you amend these to reflect your new amount as you could be inadvertently paying more than you need to.

It is also worth checking who your standing order is paid to. When loans were migrated from the Student Loans Company (SLC) to Erudio Student Loans, customers paying by standing order were asked to amend the payee accordingly (standing orders should now be payable to Erudio Student Loans, account number 54860691, sort code 40-27-15). When amending your standing order amount please ensure this information is correct and that you include your 16 digit Erudio customer reference number as the reference.

Customers who have repaid their loans in full may need to cancel their standing orders completely.

Customers in any doubt should call us on 0333 003 7188 or email customerservice@erudiostudentloans.co.uk

Our Customer Portal

Login or register to our Customer Portal today, this will allow you to do the following online:

  • Make a repayment
  • Apply for deferment
  • View your balance
  • View your transactions
  • Update your contact details
Erudio Student Loans Limited is registered in England and Wales with company number 8605918. Its registered office is c/o Wilmington Trust Sp Services (London) Limited, Third Floor, 1 King’s Arms Yard, London, EC2R 7AF.
Your account is administered by Arrow Global Limited (“AGL”) for Erudio Student Loans Limited. AGL is part of the Arrow Global Group and is authorised and regulated by the Financial Conduct Authority for certain credit-related regulated activities. AGL is registered on the Financial Services Register under registration number 718754. AGL is registered in England and Wales with company number 05606545 and its registered office is at Belvedere, 12 Booth Street, Manchester M2 4AW.