This site uses cookies. By continuing to browse this site you are agreeing to our use of cookies. find out more here X
Close

30/03/2015

We are aware that a number of customers coming towards the end of their current deferment period have experienced a delay in receiving their Deferment Application Form (DAF) – these have now been issued.

We are aware that a number of customers coming towards the end of their current deferment period have experienced a delay in receiving their Deferment Application Form (DAF).

These are normally sent out eight weeks before a customer's current deferment period is due to finish. These forms are sent out in batches and unfortunately some of these were delayed in sending. These have now been distributed and customers should have still received them in plenty of time to allow for completion and return before the end of their current deferment period.

We apologise for any inconvenience this may have caused. If you think you may have been impacted by this delay and believe you might not be able to return your form before the end of your deferment period, please get in touch by calling 0333 003 7188 and we will be able to assist.

Our Customer Portal

Login or register to our Customer Portal today, this will allow you to do the following online:

  • Make a repayment
  • Apply for deferment
  • View your balance
  • View your transactions
  • Update your contact details
Erudio Student Loans Limited is registered in England and Wales with company number 8605918. Its registered office is c/o Wilmington Trust Sp Services (London) Limited, Third Floor, 1 King’s Arms Yard, London, EC2R 7AF.
Your account is administered by Arrow Global Limited (“AGL”) for Erudio Student Loans Limited. AGL is part of the Arrow Global Group and is authorised and regulated by the Financial Conduct Authority for certain credit-related regulated activities. AGL is registered on the Financial Services Register under registration number 718754. AGL is registered in England and Wales with company number 05606545 and its registered office is at Belvedere, 12 Booth Street, Manchester M2 4AW.